Sunday, August 09, 2020
Follow us on
BREAKING NEWS
रक्षा मंत्रालय का बड़ा फैसला, 101 उपकरणों के आयात पर लगाया बैन,ये इक्विपमेंट्स देश में ही तैयार होंगेआत्मनिर्भर भारत के लिए रक्षा मंत्रालय की तैयारी, अब भारत में बनेंगे 101 उपकरणरक्षा मंत्रालय ने तैयार की 101 उपकरणों की लिस्ट, राजनाथ बोले- स्वदेशीकरण के लिए हैं तैयारअंडमान के बीजेपी कार्यकर्ताओं को आज शाम 4 बजे संबोधित करेंगे पीएम मोदीसुशांत केस: रिया चक्रवर्ती से फिर होगी पूछताछ, ED ने सोमवार को बुलायारक्षा मंत्री राजनाथ सिंह आज 10 बजे करेंगे अहम ऐलान, ट्वीट कर दी जानकारीकश्मीर के बडगाम में बीजेपी एक्टिविस्ट पर फायरिंग, अस्पताल में भर्तीविजयवाड़ा के कोविड केयर सेंटर में आग पर पीएम मोदी ने जताया दुख, सीएम से की बात
Haryana

Restaurant ordered to pay ₹10k for levying GST & service charge

December 15, 2019 06:14 AM

courtesy times of india dec 15
Rebecca.Samervel@timesgroup.com

Mumbai:

Observing that levying service charge in addition to goods and services tax (GST) amounts to unfair trade practice, a consumer forum has ordered a Powai restaurant to pay a compensation of Rs 10,000 to a Ghatkopar woman after it refused to scrap the service charge it had levied along with the GST.


Manisha Banavalikar submitted a complaint to the additional Mumbai suburban district consumer disputes redressal forum on April 7, 2018. In her plea, she said on October 14, 2017, her family had gone to Mini Punjab’s Lakeside restaurant for dinner and was billed Rs 2,142. According to her, while the food cost them Rs 1,650, the service charge at the rate of 10% worked out to Rs 165 and GST at 18% Rs 326.

Banavalikar said when she brought it to the manager’s notice that the restaurant did not have the right to levy the service charge, she was humiliated. She claimed the manager also told her not to visit the restaurant again if she was unhappy with its service. She said she paid the bill in full.

In the forum, Banavalikar submitted the bill and guidelines mentioned on the consumer affairs ministry website.

Restaurant had refuted woman’s claim as false

The restaurant submitted its reply and refuted the allegations. It said the complaint was false and without any basis.

The forum, though, ruled in Banavalikar’s favour, saying the restaurant had already charged her GST for the food and services. It said 18% GST is one part of the service charge and levying an additional 10% did not seem right. “Since this is wrong, the forum feels that it has been established that the restaurant had indulged in unfair trade practice,” it said.

The amount to be paid by the restaurant includes Rs 5,000 as compensation and Rs 5,000 towards the cost of the complaint. In addition, the restaurant will have to refund Rs 165.

Banavalikar’s advocate Amit Pai said while settling the bill, she had specifically brought it to the notice of the manager that levying such service charge was illegal. “Instead of deducting the service charge amount, the manager humiliated my client. Hence, it was necessary to approach the consumer forum to establish the rule of law. Hope this judgment serves as a deterrent to other restaurants that commit such malpractices. My client intends to donate the compensation amount for charitable purposes,” he said.

Have something to say? Post your comment